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Vendor portal

The vendor's paperwork, in without the chasing.

Give the vendor a private portal that reads what they upload, asks only for what's missing and sends the reminders for you. Gaps and risks surface before a buyer finds them.

The vendor portal for Harbourside Café. The tax returns, eight quarters of BAS and the plant list arrive. So does the general ledger exported from Xero. Four of five documents are in. Batonford notices staff costs drop in March and asks the vendor, in plain English, whether someone left. A reminder for the lease is sent to the vendor.
A business owner smiling at her phone at a café table

Questionnaire done

Sam Nguyen · 11 of 11 answered

Questions that fit the business

The questionnaire adapts to the type of business and reads the documents first, so the vendor is only asked what the paperwork doesn't already answer.

  • Questions shaped to the industry, from cafés to trades to manufacturing
  • Answers already in the documents are filled in, not asked again
  • Terms like add-back and SDE explained in plain English
  • The vendor can stop and come back without losing anything

Documents

Harbourside Café · shared with the vendor

4 of 5 in
Tax returns FY24 to FY26Received
BAS, last 8 quartersReceived
Plant and equipment listReceived
Lease and variationsReminder sent

A checklist that chases itself

The vendor sees exactly what's still needed. Batonford sends polite reminders on a schedule you set, so you're not the one nagging.

  • A checklist built for the deal: tax returns, BAS, lease, plant list and more
  • Reminders sent by email until each document arrives
  • You see what's in, what's late and what's been reminded
  • Every upload sorted and kept on the deal file

General ledger · Harbourside Café Pty Ltd

Exported from Xero by the vendor

Read in full
Transactions3,412
PeriodsFY24 to FY26
Lease term2 years + 5 year option
Rent$78,000 a year + GST

The accounts, read straight from the source

The vendor uploads reports and the ledger exported from Xero, MYOB, QuickBooks or any other software. Figures from P&Ls, BAS, tax returns and leases are extracted and kept with their page references.

  • Ledger exports read in whatever format the software produces
  • Figures and terms pulled from PDFs and scans, with the page they came from
  • Lease dates, rent, options and assignment terms picked out
  • Short guides show the vendor how to export from their software

Risk flags

Harbourside Café

2 to review
Lease remaining2 years
Owner works50 hours a week
Largest customer6% of revenue
Wages, March onwardsDown $4,000 a month

Gaps and risks, found first

Batonford compares the documents with each other and with the vendor's answers. Contradictions, missing periods and buyer-facing risks are flagged while there's time to deal with them.

  • Figures that don't agree between documents
  • Missing months, quarters or years
  • Customer concentration, owner dependency and lease term remaining
  • Each flag explains why it matters to a buyer

Also in Vendor portal

Everything the vendor needs to do.

Adaptive questionnaire

Shaped to the business. Asks only what's missing.

Document checklist

What's in, what's late and what's been chased.

Automatic reminders

Polite chasers sent on your schedule.

Ledger exports

From Xero, MYOB, QuickBooks or any other software.

Figures extracted

From P&Ls, BAS, tax returns and leases, with page references.

Risk flags

Concentration, dependency and lease term, flagged early.

Before you ask

Questions about the vendor portal.

What does the vendor see?
Only their own portal: the questions, the checklist and what they've uploaded. They don't see your notes, other deals or anything about buyers.
Does it go out under our name?
Yes. The portal and the reminders carry your firm's name and branding.
Does the vendor need to connect their accounting software?
No. They export the ledger and reports from whatever they use and upload them. Batonford reads those.

See it on one of your own deals.

A 20-minute demo. Bring a recent appraisal or a live listing.